VectorKan
Zero-seat client intake portal
Why zero-seat client portals?
Traditional trackers force agencies to pay expensive seat licenses just so clients can submit bug reports. With VectorKan, your clients submit requests through a secure public form and follow updates using an unguessable tracking token. Clients never cost you a seat.
Enabling the portal
- Open your project and select the Requests tab.
- Toggle Public request portal to Enabled.
- Copy the unique portal URL provided (e.g.
https://vectorkan.com/request/{projectId}). - Share this link in client kickoff emails, support pages, or web apps.
What the client sees
Clients see a clean submission form: Title, Description, Name, Email, and Urgency. Upon submitting, they receive a private tracking link (/r/{token}) showing three simple stages: Received, Under Review, and Completed.
More guides in Client management
Review incoming customer submissions, communicate via public updates, and convert requests into tracked project tickets with one click.
Protect public intake portals from spam and unauthorized submissions using access PINs/passcodes and allowed email domain filters.
Organize client relationships, assign dedicated projects, and set up invoice billing defaults for each account.