Summary: Get notified when teammates mention you with @handle, assign you work, or update tickets you are watching.

@Mentions in comments and chat

Type @ followed by a team member's username or name in any comment or chat message. The mentioned user receives an immediate in-app notification and email update.

Watching tickets

Anyone can click Watch on a ticket to receive updates whenever status, priority, or comments change. You are automatically added as a watcher when you comment or are assigned to an issue.

Managing notification preferences

Access your notification center from the bell icon in the top header. You can mark all notifications as read or filter by unread alerts.

Have questions or need technical assistance? Our engineering and product support team is here to help.

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