Summary: Customize issue statuses per project, break complex features into subtasks, and organize work under parent epics.

Issue types

  • Task: Standard engineering or operational work item.
  • Bug: An unexpected defect or software regression.
  • Story: A feature or requirement delivering user-facing value.
  • Epic: A high-level initiative grouping multiple stories and tasks.

Epic hierarchies & subtasks

Break down large projects into manageable steps:

  • Epics: Assign tickets to an Epic to track overall milestone completion.
  • Subtasks: Add lightweight checklist subtasks inside an issue for granular tracking.
  • Issue Links: Mark tickets as Blocks, Is Blocked By, or Relates To other tickets.

Customizing workflow statuses

Every project has an independent workflow. To edit statuses, navigate to Projects → Workflow. You can define custom steps like Design Review, QA Ready, or Staging Deploy and color-code them.

Have questions or need technical assistance? Our engineering and product support team is here to help.

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