Summary: Step-by-step guidance for password resets, expired invitation links, and emergency 2FA recovery.

Invitation link has expired

Workspace invitation links expire after 7 days for security. Ask your workspace Admin to re-send the invitation from Members → Invite.

Locked account after repeated failed logins

If an account is locked after 5 failed password attempts, wait 10 minutes for the automatic cooldown or click Forgot your password? on the login page to reset your credentials.

Lost 2FA authenticator device

Use one of the emergency recovery codes provided when you configured two-factor authentication. If you cannot locate your recovery codes, contact your workspace Owner to reset your 2FA status.

Have questions or need technical assistance? Our engineering and product support team is here to help.

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