VectorKan Knowledge Hub

VectorKan is a project management and client collaboration platform combining Kanban boards, sprints, zero-seat customer intake portals, time tracking, billable invoicing, and real-time team chat into a single tool.

Create a workspace, make a project, file your first ticket, move cards across the Kanban board, and invite your team in ten minutes.

Workspaces provide complete multi-tenant boundaries for projects, team members, and billing. Learn how to create, configure, and manage multiple workspaces.

Projects hold your workflow columns, tickets, sprints, and client settings. Learn how to set up projects, configure key prefixes, and set billable hourly rates.

Learn how to create tickets, set priorities, assign team members, configure story points, apply labels, and attach files.

Manage workflow visually with drag-and-drop Kanban boards, customizable workflow columns, swimlanes, and Work In Progress (WIP) limits.

Invite collaborators by email, assign permission roles, and manage team member access across your workspace.

Learn how ticket types, parent-child epic hierarchies, custom statuses, and workflow transitions keep development organized.

Plan time-boxed sprint iterations, track story point burndown, and use automated overcommitment warnings to deliver predictably.

Keep your backlog clean with automated health diagnostics that detect stale, unowned, unestimated, and duplicated tickets.

Visualize milestone progress, epic release dates, and cross-project timelines to keep stakeholders and leadership aligned.

Provide clients with a branded, self-service request portal where they can submit bugs and feature requests without requiring paid seats.

Review incoming customer submissions, communicate via public updates, and convert requests into tracked project tickets with one click.

Protect public intake portals from spam and unauthorized submissions using access PINs/passcodes and allowed email domain filters.

Organize client relationships, assign dedicated projects, and set up invoice billing defaults for each account.

Log time spent on development tasks, view project timesheets, and track logged hours against original estimates.

Set project hourly billing rates, differentiate billable from non-billable tasks, and manage rate histories.

Convert unbilled logged hours into professional, printable PDF invoices with date filters, line-item breakdowns, and payment status tracking.

Collaborate in workspace-wide and project-specific chat channels to keep work conversations organized and searchable.

Embed live task cards into chat messages and convert conversational messages into tracked tickets with a single click.

Stay informed with real-time in-app notification bells, email alerts, @mentions, and ticket watcher lists.

VectorKan analyzes ticket descriptions to suggest accurate issue types, priorities, and story point sizes during creation.

Learn how to use VectorKan's 5 proprietary AI engines: AI Task Decomposer, AI Release Notes Generator, AI Revenue Leakage Auditor, AI Client Reply Assistant, and Acceptance Criteria Enricher.

Prevent duplicate bugs and feature requests before filing. VectorKan scans existing project backlog items and alerts you to potential duplicates in real time.

Leverage historical team velocity to forecast sprint completion dates and receive early warnings when plans exceed capacity.

Learn why VectorKan's intelligence features run locally on your server without transmitting customer ticket text to third-party AI APIs.

Understand user roles, access privileges, and seat assignments across workspaces.

Complete permissions matrix detailing what each role can view, create, edit, and delete in VectorKan.

Review immutable workspace audit logs documenting user actions, permission updates, role changes, and security events.

Export your workspace data at any time without vendor lock-in. Download CSV spreadsheets or extract complete JSON records via the REST API.

An overview of VectorKan's security architecture, HTTPS encryption, STQC & CERT-In aligned headers, multi-tenant boundaries, and password hashing.

Learn how VectorKan ensures complete data separation between different customer organizations at the database and application layers.

Configure password policies, session security, lockout thresholds, and two-factor authentication (2FA).

Details on TLS encryption, cipher suites, HSTS preloading, and CSP protection across VectorKan web and API endpoints.

Learn how production database backups, point-in-time recovery, and multi-zone persistence protect your workspace against data loss.

Learn what happens when an account or workspace is deleted, data purge timelines, and retention rules.

Integrate VectorKan into your backend systems using our REST API. Create tickets, sync statuses, pull customer requests, and manage projects.

Learn how to generate, manage, and revoke API keys, set appropriate headers, and protect credentials.

Quick solutions to the most frequently encountered questions and technical problems in VectorKan.

Resolve issues with invitation links, forgotten passwords, two-factor authentication recovery, and account lockouts.

Ensure mention notifications, issue assignment alerts, and customer portal response emails are delivered reliably.

Debug webhook connection failures, verify secret signatures, and ensure commit messages link properly to tickets.